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Terms & Conditions


Agreement between User and 9W Hospitality

The terms, conditions, and notices which are subject to amendment time to time and may change without further notice. Use of this website constitutes your agreement to all such you agree to click on the links to and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this Web site and abide by them if you choose to use the sites, pages or services to which they apply.

Personal and non-commercial use limitation
This Web site is for personal and non-commercial use. You will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web site.

Links to third party sites
This Web site may contain links to websites operated by parties other than 9W Hospitality. Such links are provided for your convenience only. 9W Hospitality does not control such websites, and is not responsible for their contents under any circumstances. 9W Hospitality inclusion of links to such web sites does not imply any endorsement of the material on such Web sites or any association with their operators. Your correspondence or business dealings with or participation in activities such as but not limited to promotions found in or through such websites are solely between you and such parties. You agree that 9W Hospitality shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such links on 9W Hospitality website.

* No Unlawful or Prohibited Use
As a condition of your use of this Web site, you warrant to 9W Hospitality that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

* Software available on this web site
Any software that is made available to download from this Web site ("Software") is the copyrighted work of 9W Hospitality and/or its suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). You will not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software not accompanied by a license agreement, 9W Hospitality hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using this Web site in accordance with these terms and conditions, and for no other purpose provided that you keep intact all copyright and other proprietary notices. Please note that all Software, including without limitation all Source code contained in this Web site, is owned by 9W Hospitality and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. You acknowledge that the Software, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of INDIA. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to INDIAN export restrictions.

* Online bookings
9W Hospitality has made this facility available to you as a value-added service. Using this service, you can make your online booking/booking request for booking various services offered by 9W Hospitality. Your booking request will be processed for confirmation of prices and availability of services requested by you. Only on confirmation to you about the prices and availability, 9W Hospitality will be bound to provide you the requested services subject however to you making full payment and complying with the relevant terms and conditions. Any correspondence with, you prior to 9W Hospitality aforesaid confirmation, will not be treated as any acceptance of your request. The online booking of the products and services made available through this website is subject to availability and solely at the discretion of 9W Hospitality and/or its respective suppliers. Please ensure that all information given by you while booking is correct. For security reasons and to be able to advice you of any developments affecting your travel we need to be able to contact you by telephone and email and to have your correct address on record .If any or all of these contact details are not correctly given by you, we reserve the right to cancel the transaction at your risk and cost.

The right to access and transact on the web site is reserved as is the right to use any particular credit card on the site for payment purposes.


Cancellation & Refund Policy


a) Tour Cancellation Policy :
- Cancellation Between 45 to 31 days of Arrival - 10% Retention Charges
- Cancellation Between 30 to 16 days of Arrival - 25% Retention Charges
- Cancellation Less than 15 days of Arrival - No Refund
b) For Hotels / Luxury Trains as per the policy of the respective hotels and luxury trains
c) For Air / Train Booking as per the policy of the respective airlines / Indian railways
d) For Foreign Tour Operator / Agents the policy will vary from agent to agent as per the agreement.

Please Note : No refund will be made for any of the listed services not utilized, but substitute arrangements, if any payable separately.

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